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Sony is a Japanese multinational corporation. It is one of the largest media conglomerates in the world. Sony was founded in 1946 by Masaru Ibuka and his colleague Akio Morita. The company’s headquarters is based in Minato, Tokyo, Japan. Sony is one of the leading manufacturers of video, electronics, communications, information technology products as well as video game consoles. The company manufactures goods for the consumer and professional markets.

Sony is famous for introducing the world to Betamax videocassette recording format, Walkman brand, Compact Disc or CD format, the MSX, home computer system, Handycam products and the Video8 format, the PlayStation, as well as its recent Blu-ray Disc optical disc format.
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Anonymous
Sony - Ps vita rip off useless da,m
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

Sony Ps Vita.I have had the misfortune of purchasing a Ps Vita,barely two months old, and broken. I have put a protective screen on Vita already,which I was told,would ...

#318009
May 12, 2012
22

Anonymous
Sony - Cost of replacing stolen car radio face approaches price of new car radio
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

The removable face of car radios is easy for thieves to steal and it is not convenient to have to remove this item when I exit my automobile. the cost of a Sony face plate is 80 % ...

#316135
May 02, 2012
43

79bting
New Sony walkman no gapless play back
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

We purchased the new NWZ-A867 Sony Walkman from a Sony retail store and realised it did not have gapless playback .Contacted Sony technical support who told us we needed a software...

#313325
Apr 19, 2012
116

Anonymous
Sony parts department incompetency
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

It has been impossible to get a replacement Sony computer keyboard, even though it is in stock. Service is painfully slow. In my experience, people at Sony treat US customers bad...

#311564
Apr 12, 2012
130

12sandy345
Sony : THE WORST CUSTOMER SERVICE EXPERIENCE I'VE EVER HAD!!!
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I was really excited about buying a new Sony S tablet. Once I got it, I immediately bought a case for it off of Sony's website. The description Sony gave said it "offers premium pr...

#309248
Apr 01, 2012
187

Anonymous
Sony sucks
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

My 42" Sony LCD HDTV developed blue and yellow spots. After dozens of emails and HOURS of calls to India, sony was unwilling to make any reasonable attempt to compensate. I will NE...

#298743
Feb 20, 2012
217

Thelordo...
Sony - Useless
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I bought my sony laptop in the summer of 2011 and it is now February 17th 2012 and the piece of junk has broken down 7 times (the seventh time being a few minutes ago) and i haven'...

#298077
Feb 17, 2012
263

Anonymous
Sony TV LASTED ONLY 4 YRS, COST $1500.00
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

Sony Flat screen TV 47'' cost $1500.00, only lasted 4 yrs, picture went black, it needs new picture?cost of over $1000.00. Sony did not care, said to buy another on...

#296475
Feb 12, 2012
261

Angel62
Sony Vaio unreliable & Sony Canada Un-reputable
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I bought a Sony Vaio laptop less than a year. It has all kinds of problems. It includes: slow performance, frequently freezes, cursor jumps from page to page, changes font, and fon...

#295933
Feb 10, 2012
275

Anonymous
Sony laptop is awful
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

In December, 2009 I purchased a VAIO laptop as a gift for a friend in Brazil. When she went to use the laptop, the screen would not light up. Upon my return from Brazil, I return...

#294966
Feb 06, 2012
243

Anonymous
Sony - Customer Service is Ridiculous
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

My Sony Vaio needed a new touch pad and I had to spend hours and days on the phone with customer service trying to first of all, get them proof of purchase and then another week to...

#294184
Feb 03, 2012
250

TheManx
Sony NX720s & HX820s - 3D fails
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

Bought Sony NX720 and 2 pair of 3d glasses.Tried Harry Potter 3D movie, double images everywhere.Suspected the PS3 player so tested with Internet "3D Experience" videos...

#292357
Jan 27, 2012
296

Pcrjfk
Don't buy Sony Bravia HX820 TV - Crease issue - sony refuse to repair/replace
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

Bought a Sony Bravia HX820 46" during 2011 holidays from Tigerdirect. The first TV has a apparent vertical line on the right side of the TV (called "crease" defect). Tigerdirect s...

#292043
Jan 25, 2012
500

PaigeGal...
Sony VPCF115FM laptop BURN HAZARD
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I am writing this in order to prevent anyone else getting hurt. I bought my SONY VPCF115FM MAY 2010 from Best Buy. I noticed immediately how the fan ran all of the time and felt ho...

#291150
Jan 23, 2012
387

R C in d...
Sony Extended Service Plan Problems
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I had my $2000.00 Sony Bravia XBR KGL-52XBR9 52-inch Flat Screen fail in just twenty month’s In trying to get it replaced I find out that the so-called $350.00 Sony ...

#289970
Jan 18, 2012
360

Anonymous
Sony - Misleading Bundle Bull
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I purchased a Sony Receiver bundle online only to find out it wasn't a bundle at all. It made it seem as I could pick the receiver and the 5 speakers were included by providing...

#287920
Jan 10, 2012
217

Anonymous
Sony CUSTOMER SERVICE SUCKS AND I WAS RECENTLY THREATENED BY A CUSTOMER SERVICE REPRESENTAIVE WITH A
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

SONY CUSTOMER SERVICE SUCKS AND I WAS RECENTLY THREATENED BY A CUSTOMER SERVICE REPRESENTAIVE WITH A LAW SUITE IF I WENT PUBLIC WITH THIS COMPLAINT. SO SONY LETS SEE IF YOU HAVE TH...

#287013
Jan 06, 2012
427

Anonymous
Sony - Home Theater System
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I won a Sony Home Theater System from work. The unit's DVD tray would not open upon start up. When I called Sony, they were very nice but after trying to fix it over the phon...

#286881
Jan 06, 2012
231

Chabu
Sony - Chinese Mobile Phones
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

The screens break in one drop whether faced down or the other way around. The phones like the iPhone samsung's made by others are solid. Plus their USB get damaged, I had a camera ...

#286804
Jan 06, 2012
247

Anonymous
Sony Service Sucks
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

My Blu-Ray player was happily playing Netflix through my Wi-Fi when suddenly it stopped working. First I chatted with "tech" support for over an hour, trying to make them understan...

#284603
Dec 28, 2011
305

Beefnugets
Sony
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

Over the past years I have purchased numerous Sony Products. I have been loyal to the name and company Sony for years. I have referred family and friends to your products. When I p...

#284545
Dec 28, 2011
269

Mrskidmark
Sony Customer Service is a Waste of Time
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

So I was lookign to buy a SONY VAIO keyboard skin for my wife's new laptop. I started my search in person at a Best Buy only to realize they were really only sold online. The B...

#284096
Dec 26, 2011
243

Anonymous
Bought a Sony bravia 52" lasted 3yrs took a dump
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

Spent 3,000.00 dlrs on a tv from sony and it took a dump after only 3yrs. I saved for a long time to buy this I did my reasearch and at the time it was rated as the # 1 tv to buy n...

#283064
Dec 21, 2011
280

Tmardam
Sony Bravia 52-inch- Lousy product, lousy warranty
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I purchased a top of the line Sony Bravia XBR 52-inch TV from the Sony USA online store in December 2009. I also purchased a 5-year warranty plan.In December 2011, the ...

#280155
Dec 08, 2011
441

Stevens6...
Sony wont honor their digital copies
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I purchased the movie Seven Pounds for the digital copy and the blueray copy. When iItried to redeem the digital copy the offer was expired, March 11 2010! I looked on the box for ...

#280077
Dec 08, 2011
324

Vinay1111
Horrible experieince with Sony store website
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I will never buy from this site again!. I was able to order the product and now after a week I get to know that the item is not in stock anymore and that my order will be cancelled...

#278603
Dec 01, 2011
275

Anonymous
Sony customer service abysmal
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

My wife and I, after careful research in March of this year (read: 9 months ago), bought a Sony digital camera. $350. A little over the price of the nearest competitor, but after 4...

#278498
Dec 01, 2011
258

Anonymous
Sony thailand didnt fixed my vaio while it was under warranty
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I have a vaio gifted to me by a friend it had some problem i send it to thailand for fixing it .at that time it was under warranty but they asked for 12000 bhat . job no;93w28933 s...

#275323
Nov 16, 2011
341

Anonymous
Sony thailand didnt fixed my vaio while it was under warranty
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

I have a vaio gifted to me by a friend it had some problem i send it to thailand for fixing it .at that time it was under warranty but they asked for 12000 bhat . job no;93w28933 s...

#275320
Nov 16, 2011
357

Yxz
Bad Sony VIAO repair experience
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey07656 1-239-768-7547 (U.S. only), 1-239-768-7676 http://esupport.sony.com/US/perl/contact-land.pl

My Unit: SONY VAIO VPCS111FM/S 13.3" LCD, 500GB HDD, 4GB RAM, i5 PROCESSOR, WINDOWS 7, paid $1,200 a year ago at best buy, the one year warranty is expired. The current pric...

#268213
Oct 14, 2011
423
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