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    • Customer care 7
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Sony has stolen eight months of my Kaspersky subscription. I purchased my note-book from Sonny that I customized and pre-installed the Kaspesky antivirus for three years in September, 2013. It means that my Kaspersky subscription should last until September 2016. But in January, 2016 I started receiving messages about the expiration of my subscription. I checked the date of the activation of my... Read more

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I purchased a 50 pack Sony blank DVDs (50DMR47SB/ZIN 86906614 1X-16X) on February, 2015 from a reputed shop in Chennai. I found almost all the blank DVDs were corrupt and could not be used for storing data. I had been in correspondence and communication on phone for no use. I advise everyone not to buy any Sony product as their after sale service is poor and also their products.The company... Read more

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Our 18 month old 70 inch Sony is unusable. It turns itself off and on about 100 times a minute with a loud clicking sound in the back left. Sony should be ashamed for not covering this problem because I feel that it is a widespread problem. They have nothing in their service bulletins according to our serviceman, yet I see similar things written all over the internet. I will never buy another... Read more

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BEWARE of Sony Bravia TVs!!! I bought a 60" Sony Bravia TV for my son 2 1/2 years ago using Sony's 0% interest. Just after I paid it off it DIED!! It was only 2 years old. He took it to a local TV repair shop who said the LCD panel was bad and would cost so much to repair it would be better to buy a new TV . They also said that they have seen dozens of Sony Bravia TVs going bad in a very short... Read more

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I agree they treat their customers like criminals, ask the same question repeatedly, no supervisor available, every question will get an answer in 24 to 48 hours, new TV less than a week old was going to be replaced by a refurbished model, when I said I bought a new and paid top dollar I expected new as well. This has created another escalated review that will take another 24 to 48 hours but not... Read more

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  • From mobile
  • Sony
  • Nov 22, 2015
  • #738505

PLEASE SHARE AND PASS ON Do not buy Sony Products. They no longer honor warranties on new purchases . Nathan Schulhof " The Inventor of the MP3 Player " www.nathanschulhof.com Add comment

Have Sony XBR65X850B Ultra HD TV bot in March 2015, cost over $2500. Saturday November 2, TV stopped working, no picture, no functions, no nothing. Called Sony, they are closed on weekends. Called Monday morning, told to call back later or tomorrow as "the system is down" Called back 2 hours later, spoke with several broken English foreigners, was placed on hold several times for 5+ minutes, am... Read more

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Mr. Michael Fasulo President and COO Sony Electronics 1919 South Eads Street Arlington, VA 22202 Via US Mail and Facsimile 703-907-7675 Re; Abysmal Service and Warranty Procedures November 9, 2015 Mr. Fasulo: Purchased XBR 65X 850B Ultra HD TV March 2105, TV stopped working completely Friday October 30, called your service number, told to call back later. Called October 31, recording says... Read more

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Hi, I purchased a 22' Sony Bravia LED from E-Bazaar, Raja Garden, New Delhi last year. But I didn't get it installed at that time. When I wanted to get it installed and called Sony India, they told me that they will provide the wall mount at the time of installation, which will be free of cost. They registered my complaint and gave me an ID no. 28344129. They registerd my complaint with ACE... Read more

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Have Sony XBR65X850B Ultra HD TV bot in March 2015, cost over $2500. Saturday TV stopped working, no picture, no functions, no nothing. Called Sony, they are closed on weekends. Called Monday morning, told to call back later or tomorrow as "the system is down" Called back 2 hours later, spoke with several broken English foreigners, was placed on hold several times for 5+ minutes, am now told that... Read more

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