Sony Complaints and Reviews

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Sony
Main address: 1 Sony Drive, MD 1E4 07656 Park Ridge New Jersey
1-239-768-7547 (U.S. only), 1-239-768-7676, , http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=CONTACT
  • 299+3 mobile complaints
  • $250K claimed losses
  • $830 average
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  • Sep 26
  • Appliances and Electronics
  • Faulty Tv
  • 2

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothing in the way of help from Sony customer care....simply referred to e-service. We do not have a repair service in the area. I replaced the TV with a Samsung. Sony is not the quality manufacture it once was. The phone response was short and rude. I had read reviews on the... Read more

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  • From mobile
  • Sony
  • Aug 08
  • by anonymous
  • #519779

Got a call saying I was approved for 4,400 once I pd $ up front to show that I could make monthly payment. Lost $. No loan! Add comment

     

  • Aug 01
  • Cellular Phone
  • Sony T2 Ultra
  • 13

> I had taken t2 ultra in the end of last month and found problems in the > 1. camera clarity, online video playback, speaker so I gave it for the > replacement within 7 days, and on 4th july I got the new t2, when I used it > I again found the same problem, so i got fedup and became desp on  sony > products expectation, and then I requested for a refund, and called to the >... Read more

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  • Jul 30
  • Appliances and Electronics
  • Pro Camera Slt Repair
  • 22

Sony Repair "Sucks"! One of the worst experiences I has ever had with any company. I have called and called trying to find out about my Pro Camera SLT-a77., I was sent an estimate on a repair that was super high and all the note said was the price for the repair and call an toll free number to approve the repair. That's when all hell broke loose. First to took over an 1/2 hour to reach someone. ... Read more

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  • Jul 10
  • Entertainment
  • Tampa, Florida
  • Sony Str Da6400Es
  • 13

Sony's first Network A/V Receiver is a failure. Just as the warranty expires the one feature you bought the $2500 receiver for fails. I unfortunately have two of these, both have failed, one of them twice. After the repaired unit failed AGAIN, here's my exchange with Sony Customer Service: Model: STR-DA6400ES Serial Number: ... Read more

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  • From mobile
  • Sony
  • Jul 08
  • by anonymous
  • #507607

I purchased a DVD player from Walmart in Temecula Ca. For $29.99 brought in home it worked for 4 months and now it works now and then. This is a formal complaint about your products. Thay are ***. I spend my money to watch DVDs and your product took a dump on me.Sp I will no longer purchase any Sony products ever again. Add comment

  • From mobile
  • Sony
  • Jun 30
  • by anonymous
  • #504789

Sony is the worse company everyone be careful using your credit cards my sons card is on his account but someone used my card over dried my account 400 and there taking forever to fix the problem I notifyed the police whoever gets caught will be going to jail Add comment

     

  • Jun 23
  • Cellular Phone
  • Sony Xperia Z1
  • 28
Sony - Non-repaired cellphone
1 of 3

I want to make a complaint. I am writing this email to show my outrage at Sony. I live in Brazil and I bought a smartphone from Sony in the United States in December 2013. - Smartphone: Sony Xperia Z1, model C6903, RMA #52414312346. I'm a fan of technology, I participate in forums like xdadevolopement and I'm always up on the lastest innovations. I've had smartphones of almost all brands and I... Read more

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  • Jun 10
  • Appliances and Electronics
  • Playstation 3 Console
  • 8

My kids own five devices from playstation 2 playstation 2 1 playstatoin 4 2 PSP Since end of March, 2014 Sony Playstion abusing my children rights and I was so patient watching Playstation treating my kids badly and denying their right because of Sony Network Security Breach and weaknesses in your network. They have blocked my kids account without notifying us or giving us any explanation. I had... Read more

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  • Jun 05
  • Appliances and Electronics
  • Mechanic Issues
  • 12

I have two products from Sony (a Vaio Tap 11 and Sony Alpha A65) and now I regret to have them. I will be more than happy if they don't have any mechanic issues, YES, both of them. The tablet have screen leak light problem, keyboard not contact well, wifi AC adapter is only work if it happy and tons of something else. After figured out can't solve them, I called Sony and after transferred to the... Read more

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