2.1
  • camera of Xperia Z31 votes
  • Customer care3 votes
  • Service center3 votes
  • Xperia Z31 votes
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  • Jan 21
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Austin, Texas
  • Wifi Receiver
  • 1
  • REVIEW RATING 4/5

Sony may have good products, but beware they have the worst support process when something breaks! If I were you I would steer clear and find a company with better support. I have a STR-1040DN receiver, which is supposed to be one of their better receivers when I bought it. Recently my airplay stopped working on the receiver. When I spoke to support they told me I would need to mail it to new... Read more

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  • Jan 16
  • Appliances and Electronics
  • Pennsylvania, United States
  • Sony Cyber Shot Hx200V
  • 5
  • REVIEW RATING 4/5

Holy smokes.....I just wasted 45 mins of my life on the Sony "help" line trying to find out the lens size for a Cyber Shot DSC-HX200V.... Simple question, all I asked was "what is the lens size?" Tough question right? It's not listed in the manual nor on the Sony website.... 5 departments later and guess what? You failed Sony.... bad customer service, no escalation team to resolve. (Call it the... Read more

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  • Dec 16, 2014
  • Cellular Phone
  • Dubai, Dubai
  • Xperia Z3
  • 33
  • REVIEW RATING 4/5

My new Xperia Z3 didn't even complete 2 weeks with me, last week I tired to check if it is waterproof, I made sure all holes were tightly closed and locked, I put it in a less than 5 cm depth of water bucket, it didn't even last for more than 3 minutes, the screen went full black.. I took to the dealer to check the warranty, they said that it will not be replace, they will have to open the "NEW"... Read more

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  • Dec 10, 2014
  • Cellular Phone
  • Folsom, California
  • Sony Xperia Z2
  • 19
  • REVIEW RATING 4/5

I sent my $600 Sony Xperia Z2 in for repairs because the microphone did not work. Its a known problem and is covered under the warranty. $600 phone and no one could hear me - frustrating. It took the Laredo repair center 15 days to decide they would replace the phone. I never received any communication initiated from the repair department. I called twice a week from the the day they received... Read more

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  • Nov 29, 2014
  • Appliances and Electronics
  • Benha, Al Qalyubiyah
  • Sony Bravia
  • 34
  • REVIEW RATING 4/5

My sony BRAVIA ( KDL 46EX530 ) has picture like a graphic , it less than 2 years of use and I couldn't get any support me or some one to solve my problem I don't know what to do . Read more

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  • Nov 25, 2014
  • Cellular Phone
  • Kolkata, West Bengal
  • Sony Xperia
  • 8
  • REVIEW RATING 4/5

submitted my phone Xperia m dual on 27 sep,2014 till now not got the phone . I have submitted it many time and its pcb was changed one . The phone has a problem and they don't understand that. They are not giving me cash back also. Every time they say me within a week you will get the phone . Customer care is not transferring the call to the H.O. department saying they don't have the permission .... Read more

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  • Nov 04, 2014
  • Cellular Phone
  • Sony Xperia
  • 23
  • REVIEW RATING 4/5

sony xperia zl - hardware problem- over heating, signals automatically fade- and mannually signals setting after every hour. 3.5mm jack slot automatically gets hot and brings out scratch on the surrounding. hang problem. 2 times already replaced but getting , defected piece on replace,still my phone is with service centre. so can sony reply why at the time of purchase i wa stold to get a... Read more

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  • Oct 10, 2014
  • Cellular Phone
  • Cairo, Egypt
  • Xperia Smartphone
  • 21
  • REVIEW RATING 4/5

#Sony #Xperia ZR I have a hardware issue with my mobile that i only bought about two months ago. Sony support Egypt is not helping me. The story started when i went to Delta Egypt (sony dealer in Egypt) with my two month old Sony #Xperia_ZR that record video with very high distortion sound that you can hardly hear the sound that was recorded. Also, whenever i am in a call, and opened the... Read more

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  • Sep 26, 2014
  • Appliances and Electronics
  • Faulty Tv
  • 26
  • REVIEW RATING 4/5

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothing in the way of help from Sony customer care....simply referred to e-service. We do not have a repair service in the area. I replaced the TV with a Samsung. Sony is not the quality manufacture it once was. The phone response was short and rude. I had read reviews on the... Read more

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  • From mobile
  • Sony
  • Aug 08, 2014
  • by anonymous
  • #519779

Got a call saying I was approved for 4,400 once I pd $ up front to show that I could make monthly payment. Lost $. No loan! Add comment

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