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1.7 Based on 32 reviews
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  • Customers like
    • I would never suggest sony to anyone 6
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    • Customer care 9
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  • From mobile
  • Sep 20
  • #922297

Sony bluray surround sound system never works for youtube, cant get sony website to work to link pandora. Zero people to contact for support. Save yourself the hassle and Like they care about the consumer anymore anyways. Big corporation laughs at us economic slaves! Wake up people, "smart" *** is just ***

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Well, bought a set of Sony in ear wired headphones (MDR-650AP) a few weeks ago. The sound is great but the the remote button/program button is not working. I downloaded apps such as smart connect and smart key and thought it would work....well, no it did not. So, after reading at some forums regarding similar issues I decided to call Sony's customer support here in Sweden. My complaints are: Complicated just to get hold of the the right... Read more

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After 9 months of operation, the Sony 4K TV stopped working. Discussed problem with Sony's "Customer Service" Dept (someone who had tremendous difficulty with the English language). In a little over a week, they sent a repair technician with some parts which, when he installed them, did not correct the problem. Another Sony rep (again with limited English speaking skills) called the next day and said they would ship another TV. Notice I... Read more

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Sent Sony my Xperia Z3 for servicing. Thank you Sony for destroying my phone beyond recognition and twisting the knife in my back. Never buying another Sony product as long as I live.

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  • From mobile
  • Jun 03
  • #859449

I bought a sony xperia z 5 its 3 months old and the side of the phone is broke right above the power butten it cuts my thumb every time i turn on my phone they said they cannot honer my warrienty because i bought it online it is not just a inconvience its a safty hazard

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This isn't the first time that I've and this issue with this business location. They recently did this to me and I let it go and walked out of the store very frustrated. This time I'm not letting it go. I went in there specifically to purchase a tv. I had my truck emptied out to drive it home with me that day. I was looking for a particular brand tv that was 65-75" with specific criteria. The sales person came up to me and they steered me... Read more

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I sent my ps4 in about a month ago. I was quoted a price a round $170......OK $170. Went to the trouble to wait for the box that Sony sends to you so you can send it in then had to take it to a FedEx and ship it. I get a call that my credit card has been declined. I knew I had enough on the card so I called back, figured it was nothing. The young lady told me she had authorized the payment. Great. Get an email sayin the card had been declined... Read more

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I received these headphones as a Christmas gift on 12/25/2015. On 5/25/2016 I called Sony to try to get the right head phone repaired. I was informed that they are only under warranty from Sony for 90 days, but my warranty that came with the headphones CLEARLY states that parts are covered for ONE YEAR. After searching online I discovered that this has happened to a lot of people. These headphones are being sold with defective, cheap material... Read more

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I purchase a sony tv last November. Last week the action remote supplied with the TV stopped working. I contacted customer service this morning and was told to turn off the tv for 1 minute and then back on. The remote still does not work. After finding out I only received 1 remote in my new unopened box of the 2 needed to operate the TV. I also bought a Sony sound bar at the same time and have used the sound bar remote for all channel surfing.... Read more

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I never in my life of 42yrs felt so bad and angry with any consumer products but with purchase of TV from above the JUNK COMPANY which really supplies JUNK products to the consumers and looting/deceiving.I purchased by paying nearly 70-80k rupees {for both TV AND SOUND SYSYTEM} and after 3 yrs it started to MALFUNCTION.When approached to service centre they gave the quotation for Rs.31,313/- .This is total nexus with SONY and the service centre... Read more

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