Sony
Reviews and Complaints
Reviews Chart
$380K
CLAIMED LOSSES
582
TOTAL REVIEWS
39K
PAGE VIEWS
1
ISSUE RESOLVED
U guys banned my psn account buz I don’t even know I want my account back
You guys are trying to make me pay for account That I spent my own money on and tell me I am getting charged let me tell u sum I have a good lawyer so hit me up when u ready
User's recommendation: Do this.
1 comment
ID
Loss
$25
Preferred solution
Give me my dang account back
Chat Tech Support
I am having a problem connecting my Blu-ray player to my internet. I have now been on the chat line for over an hour and I am not any closer to fixing the problem then when I started. I have been passed around and hit up for the first $1 and then $5. The chat service is extremely slow. Why don't you have a phone in service? Don't purchase Sony proD
User's recommendation: Don't purchase Sony products.
ID
Preferred solution
Full refund
Ps4 issue
Service been and still suspended. I need to know the reason why.I will be contacting the bbb. If you don't get back with me.708-526-****. I had just purchased the steering wheel and cards and can't use them.
ID
Location
Calumet City, Illinois
Account was stolen
****No, one was available to take my call. I received an email saying my Id was changed. And if I didnt make this change to contact consumer support. Please help me! I dont want to loose my account. I cant sign in and Ive tried the forgot my password but still cant sign in. My email to the account is: Angie.aseltine@***.com Online Id is: AJA-JRSA
ID
Preferred solution
Get my account back
Don't have my old phone number so I can't get the verification code
I dont have my old phone number
ID
Location
Fayetteville, North Carolina
Issues w sony 4k TV
Nothing happened.. I opened the box on July 24th 2020 set the TV up turned it on and screen has lines going through it
ID
Location
Temple, Texas
Product
Sony Tv
Loss
$1200
Preferred solution
I need to talk to an agent
Refund of purchase
Play station took 15 payments from my account and I did not give aauthorization
ID
Loss
$316
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account got hacked
I got logged out of psn and it keep saying my account was stolen
ID
Product
Sony Account
Pros
- Great when it worked
Sony WH-CH510
Dear Sir/Madam, On January 15, 2020, I bought Sony WH-CH510 from www.hepsiburada.com. A few months later, both ear pads were peeled off. Sony Turkey said this is out of warranty. I bought this product by trusting Sony company. If I knew it would deform in a few months this way, I wouldn't bought. Best Regards, Prof. Dr.Ahmet Baylar Eskisehir/Turkey
1 comment
ID
Location
Eskisehir, Eskisehir
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sony model BDP3700 No. 341**** and another number: 45745-8**-**. The Blu Ray won't hold the settings for the internet nor Netflix. Every time we turn on the TV, the Blu Ray makes up do a complete set up each time for the internet and Netflix. Also while we are watching...
View full review
ID
Pros
- I would never suggest sony to anyone
Preferred solution
Let the company propose a solution
Messed up order
They didnt send the order on time and now i cant get a hold of anyone
User's recommendation: I am going over to Xbox I have to deal with regular people not a damn bot.
ID
Product
Sony Playstation 4 Video Game Console
Pros
- Loves it
- Good console
- Design
Cons
- Not consumer focused
Loss
$356
Preferred solution
Let the company propose a solution
Remote control not working
I tried to call but its not working and the problem with my controller is that when I click the L3 stick to run my character doesnt start running they just continue to walk and the controller i am using is the last of us part 2
ID
Product
Sony Playstation 4 Video Game Console
Loss
$65
Preferred solution
Let the company propose a solution
PlayStation 4 issue and also my online system has been banded
My PlayStation 4 online network has been banned it because of a debt I reached out to the bank and they said that you all need to take care of the problem
User's recommendation: What can be done for this situation that I'm having.
ID
Pros
- Entertainmant value
Cons
- Customer care
Preferred solution
Let the company propose a solution
My PS4 account
do you guys know what my password is. for a Playstation 4.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need a refund
Changed my phone number and couldn't get back into my account
User's recommendation: Don't change your phone number.
ID
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I had my psn account suspended twice for no reason sony needs trained their people on how to handle people accounts they suspended players from no reason