DONT BUY SONY BRAND

Worst product , DONT BUY Brand only High, product are poor, and Service also very very poor, its taking 2 days or more to resolve the issue, For Service Charges 1000 or more I have Purchased Sony KDL 43D800D 18MONTH BACK now its not working , for few months i was happy now i have to cry with this SONY BRAND , and for repair i have to spend more money, I will not recommend to purchase Sony Brand ever , Quality is Poor, Request ID 5506****
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ID
#1591840 Review #1591840 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

Bought a sony Compact Disc Changer. Now needs repair. Cannot find Sony Service buisness in Pittsburgh Pa.

Called Cust. Serv. Got rep whose attempt at English I could not understand. Gave me telephone number 1-80*-634-**** . No answer at this number
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ID
#1568515 Review #1568515 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Reason of review
Bad quality
New Reviewer

*** service

Sony - *** service
buy a sound bar 6 months ago, subwoofer just stop working (does not even light up) ask the repair service, after a month of waiting I get the subwoofer after having an email that this one had been repaired. To realize that it came back to me completely destroyed. start with the support of the repair company that sends me back to support Sony. To end up being told by the support of Sony that it's not their problem. No more buying Sony product !!!
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ID
#1535308 Review #1535308 is a subjective opinion of poster.
Location
Longueuil, Quebec
Cons
  • Customer support
  • Sony total disregard for customer satisfaction
  • Customer service and staff behaviour
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund
New Reviewer

Sony clock radio wauranty not honored

My Sony am/fm clock radio after 5 months the am radio stopped working. It has a one year warranty. I summited my Amazon purchase invoice as was requested and it was denied. Previous to finding how to deal with my warranty I made three phone calls with the horrible wait times. I spent a great deal of time to try to resolve this for my $20.00 5 month old clock radio. Radio's have been around for many, many years and I have never had one die. Their product is obviously junk and their warranty is a joke.
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ID
#1507737 Review #1507737 is a subjective opinion of poster.
Cons
  • Customer service and warranty
Reason of review
Warranty issue
Loss
$20
Preferred solution
Full refund
New Reviewer

Head phones defective after 2 months

hello..bought the head phones for my autistic nephew who cant deal with loud noises. they stopped working after 2 months. contacted sony Canada by phone, after 20 minutes of giving info several times was told to wait a few minutes to be given a ref. number and a return slip to be emailed to me so the head phones could be returned. 30 minutes later the phone was hung up at their end. then went online and tried online chat and email contact and every time I was shut down while giving my info, 5 times trying different attempts. they block every attempt. they have no warranty, should not be allowed to sell their products in north America, piece of *** company.
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ID
#1505920 Review #1505920 is a subjective opinion of poster.
Location
Dubai, Dubai
Reason of review
Poor customer service
Loss
$60
New Reviewer

Worst customer service ever