Sony
Reviews and Complaints
Reviews Chart
$380K
CLAIMED LOSSES
582
TOTAL REVIEWS
39K
PAGE VIEWS
1
ISSUE RESOLVED
About a code for a game
I brought little nightmares for my daughter. There is a code inside of the game on a paper for secrets of the maw expansion pass. The code does not work and I tried several times . What can you do to help me with this so I don't have to buy it.
ID
Product
Sony Playstation 4 Video Game Console
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need a refund
I couldn't get into my account that I've paid a year for, so I want my money back
User's recommendation: Maybe not.
ID
Product
Sony Account
Pros
- Loves it
- Ps4
Loss
$60
Preferred solution
Full refund
About playstation says it has to much storage
Playstation wont turn on just bought a 50$ game and cant play it
ID
Location
Toronto, Ontario
Bought PS4 and the controller is faulty
Bought protection plan at walmart and trying to use it
ID
Loss
$4996
Preferred solution
Full refund
Somebody took my account on playstation
some body is using my account and I can't log in to my playstation when I try to reset my Password I never get the email to do so so I Need Assistance with this pls I allready spend money buying most of my games online
ID
Location
Nashville, Tennessee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got hacked
I can't pay money I'm ten I'm crying now because I can't play
User's recommendation: if you don't like paying leave.
ID
Location
Rockford, Illinois
To get back my account
My account have been suspend it for a while now and Im just trying to get it reactivated... my account is Email is: Tyrellsanders1@***.com and the username is mookymook1216
ID
Ps4 account was hacked
My sons ps4 account has been hacked and we cant get ahold of anyone!!!
ID
Preferred solution
Let the company propose a solution
Account was hacked
My info was taken on my account and changed to log me out of my old account and I worry for my financial info linked to this account so I want it deactivated
ID
Product
Sony Playstation 4 Video Game Console
Pros
- Ease of use
Cons
- Customer service
Preferred solution
I want my account with all the games I bought back if I can’t have the account I want it deactivated immediately
CANT SPEAK TO A REP AND I SPENT OVER $400 FOR THIS GAME
I HAVE PURCHASED A PS4 FOR OVER $400 HUNDRED DOLLARS. IM NEW TO THE ELECTRONICS SO MY SON AND I DOWNLOADED FORNITE FOR FREE. I PURCHASE HIM A SKIN FOR $10. I THOUGHT MY DAUGHTER HAD ALL THE PLAYERS COVERED WITH RESTRICTIONS AND NOT TO USE MY DEBIT CARD. I NOTICED AN HOUR A TWO LATER THAT MY SON HAS PURCHASED MORE THINGS I HAVE BEEN TRYING TO GET IN TOUCH WITH SOMEONE SINCE YESTERDAY (OPENED AT 9 AM NO ONE HAS AND ALL YOU TALK TO IS A CHAT BOT NO NUMBERS ARE WORKING. ITS DISGUSTING I WILL RETURN THIS GAME AND DON'T ADVICE ANYONE TO PURCHASE ONE FOR THEIR FAMILIES. YOU CAN'T SHARE YOUR TRUE PROBLEM WITH A ROBOT
User's recommendation: NEVER PURCHASE MERCHANDISE WHEN THE COMPANY DON"T HAVE RESPECT ENOUGH TO HAVE REPRESENTATIVES SPEAK TO THEIR CUSTOMERS.
1 comment
ID
Location
Vidalia, Georgia
Problems with my console
It keeps blinking the blue light of death and the ps4 logo comes on and it goes to black screen and it shuts off automatically I dont have proof I just boxed it up to get it shipped out for service
ID
Location
North East, Pennsylvania
I dont know y i got banned
I tried to get on and it said my account got banned but I haven't played in the past 5 days.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI dont know y i got banned
I tried to play a game and it said I have to sign in then I did and it said I got banned idk why I got banned I have cheated or anything I want to know why I got bannned
ID
Preferred solution
Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund of purchase
A unauthorized purchased was made on my PlayStation from my credit/debit card and I will appreciate if you guys gave me my back.
ID
Product
Sony Playstation 4 Video Game Console
Pros
- Unreliable
Cons
- Customer service and warranty
Loss
$60
Preferred solution
Full refund
My account got hacked
My account got hacked And the profile picture is different
ID
Product
Sony Account
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On the ps4 go to settings, access account management, go into account information, click wallet and then purchase settings, enter sign-in information and then you should see a box that says require password at checkout and select yes. This will then prevent purchases being made since password will be required.
best option to get money back is to contact your bank.
I have a son that owns a ps4 pro and he cant contact sont either due to covid. hopefully this helps you out.