Isaiah J Cfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I was falsely reported and suspended

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sony - I was falsely reported and suspended

I'm writing this review because I was falsely reported and suspended and Sony is just letting people get away with it I was just playing a game and the other people in the party were getting mad because they were losing so they used the playstation 5 feature to get me falsely suspended I didn't say anything vulgar I wasn't rude to anyone and I wasn't cussing so there's no reason my account should be suspended right now you guys are letting people abuse your system to get people's accounts banned or suspended and I will be going to corporate with this my account is suspended and it's one of my only days off

View full review

User's recommendation: Stop buy from Sony because your stuff will be gone just because of a false report

tom d Ezg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Little Rock, Arkansas

Htg 700 sound bar

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 20, 2023

Issue remains.

Original review Dec 20, 2023
My soundbar is making a popping noise and static. I unplugged it, reset, it's intermittent. Last night it was turned off but kept making a popping noise until I unplugged the power. It's connected by hdmi and optical cable. I have a case numbe01976****. Neither chat or phone support was available today.
View full review
Cons:
  • Extremely poor customer support

Preferred solution: Fix my soundbar

User's recommendation: Buy another brand

dennis d Wah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tv cant set it up

I returned it and bought an LG. was unable to get start up, way to hard plus I dont have a google accuont so I cant watch anything
View full review
Pros:
  • Nice tv
Cons:
  • Way to complicated i dont have a google account so i cant watch i
Brad T Mlv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hacker on kick off cup ps5 fc24

Cheateriiboy username on PS5, we were playing in an fc24 kick off cup tournament. I reached the second stage vs cheateriiboy the match started and it said oppenent had left match, I ended uo getting the loss somehow!? Its not a big deal but seemed strange given his username i guess, just thought id let you guys know. My username on PS5 account is fccheeseheads.
View full review
Pros:
  • Ps5 is stunning the end
Cons:
  • Its not free

Preferred solution: Just informing about suspicious activity i dont want anything

Kristen T Nzj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

PSN Account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hi, Sony! My name is Kristen and im emailing today, because I cannot log into my PSN account. I have tried to go in and change my password but its saying that both my birthdate and security question (where im from) is incorrect. Ive tried serval different ways to put my birth city (caps, no caps, and even the abbreviation); so Im not too sure how I can fix this problem but im really hoping you can help! Thank you and best regards, Kristen :)
View full review

Preferred solution: A solution or help.

Benjamin S Mdt

I am logged out of my account and I have a different phone number

Can some one please contact me back. I been trying to reach Sony for days and no reaspond horrible customer service for the price we pay I need my account back and there is no one to help. Me contact me back please at 646714**** Benjamin Santiago
View full review
Cons:
  • Customer service sucks it could not even help me it was a robot

Preferred solution: To get my account back

Lewis K Fqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Tried to reach a live person for tech support on a Sony product, but website didn't allow me to do so
View full review

Preferred solution: Tech support good product, poor customer service

Richard S Trm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Black screen

Screen goes black and line of pixels appears. Need to reboot to get screen back. Happens every few days. Have 3 other oleds where it doesn't happen.
View full review

Preferred solution: Full refund

Joe H Axc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tv wont respond / totally frozen

The tv is completely frozen tonight seemed to be working just fine then it froze. Came back for like 30 seconds then froze even harder. Not even turning off the power strip or curcuit breaker could turn it off!! Its just left a blue on black screen! Help
View full review

Preferred solution: Help resetting the tv!

Legaci C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do I have to wait 3 hours

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Sony - Why do I have to wait 3 hours
Sony - Why do I have to wait 3 hours - Image 2
400 customers ahead of me. My account isnt in the US but I didnt know and they cancelled my chat WTF!! I had been waiting for 2 hours! No phone number on the website so Im here trying to find a number to call and theyre closed. I cant log in to anything because I need a two-step verification but I dont *** know it. So give me a code through my number or my email and Ill take this wack *** off.
View full review
Loss:
$10
Cons:
  • Two-step verification is a huge con

Preferred solution: My account back

User's recommendation: Don’t do the *** two step verification

jaden b Hnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SONY Wont send password reset email and wont help me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i randomly got logged out and cant log back in i hit cant sign in and sony will not send me a password word reset!.
View full review
Loss:
$100

Preferred solution: password reset email

User's recommendation: dont bother customer server is bad!

Peyton h Dsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My acount is lock

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I'm in the middle of playing a game and my acount is permanently suspended from the acount and I would like to know why bc I haven't done anything wrong
View full review
Anonymous
map-marker Washington, District Of Columbia

My account

So I changed my gmail on my song account and I got logged out the email and I dont remember the password
View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Arlington, Virginia

Refund of purchase

Sony - Refund of purchase
I canceled my pre-order for destiny final shape and still have not received my money and my order has been canceled but the money that I paid has not been returned to my card yet it's been about 2 to 3 weeks and I still have not received any notification on any word on my refund and money... I will greatly appreciate it if this situation can get resolved soon thank you
View full review
Resolved
David S Qfi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Over the ear headphones

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Customer service gets you to fill out a bunch of questions and then disconnects. Absolute horrid service Answer the damn phone and talk I have already wasted twenty minutes
View full review
Cons:
  • Customer service is non existent

Preferred solution: Apology

  • 1
  • ...
  • 5
  • 6
  • 7
  • 8
  • 9
  • ...
  • 102