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That is a lowlife type of notice after you send people on a wild goose chase shame on you SONY DESPICABLE!

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Email is currently only available for Camera and Camcorder products.

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Tried to hook up my Sony BDP-S3500 DVD player to my Sony KDL-32L4000 Television Set. The DVD player has a single HDMI port and a single coaxial sound port.

The TV set has just 2 HDMI ports,clearly both occupied, with Rogers Cable Box and Roku for Extra paid service of Roku streamer.

I called Customer Service Sony yesterday-long wait but, boy, at least they had a good laugh at me to brighten up their day!

Any solutions, I asked.

Any suggestions? These are both Sony

Premium Brand products you sell at a premium.

How can they not be compatible? Some more Customer Service laughter!

SOL sucker, they said not in the exact words but in polished words meant to send me off and pound salt

Cannot use the Sony DVD nor the Sony TV as COMMONLY expected.

Arrogance!

Incompetence!

Holier than thou self-righteousness are both incredible.

I absolutely positively expect a solution and any necessary component from Sony Canada as I cannot use products as supplied.

User's recommendation: Stay away from Consumer electronics by Sony.

Monetary Loss: $1500.

Preferred solution: Let the company propose a solution.

Sony Cons: Arrogant unhelpful customer service unwilling to lift a finger.

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