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My NSX 40GT1 Google TV gets a "Process System is not Responding" error message. No one in support can solve. Tried Online service portal. Tried Online community. Only response was to perform a system reset on remote. ( TV is virtually unresponsive without a remote....
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1.7
Briarcliff Manor, New York
I liked
  • Design
I didn't like
  • Perfomance
  • Error messages
  • Customer service
#964595
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Bought my Sony 65" XBR-65X850B in DEC 2014. Today it just stopped working all together. When it is plugged in it just repeatedly clicks on with the white light at the bottom to red and off. It does that repeatedly. I called Sony customer service only to learn that...
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1.6
I liked
  • Tv for the brief time it worked
I didn't like
  • Customer care
  • Sony does not care about the customer after the purchase
  • Will never ever recommend this company even to my enemy
#954976
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My 10 year grandson ask me if he could purchase an upgrade or his system which was $20 & I agree. I received an email stated three debits of $20 were processed for the same item. I immediately called your customer service department and requested a refund I was...
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Miss Betsy
Miss Betsy

My Debit card (which was *** and never again will I leave the card details if my son wants to make a PlayStation purchase) was hacked for over $200 back in 2011 by FIFA thiev...

2.7
#930290
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Sony Customer Care Review

Sony
#922297
Sony bluray surround sound system never works for youtube, cant get sony website to work to link pandora. Zero people to contact for support. Save yourself the hassle and Like they care about the consumer anymore anyways. Big corporation laughs at us economic slaves! Wake up people, "smart" *** is just ***
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Sony - Simple Review #1465265898
Sony - Simple Review #1465265898
1/2

Sony Cell Phone Repair Review

Sony
#861128
1.0
Details
Sent Sony my Xperia Z3 for servicing. Thank you Sony for destroying my phone beyond recognition and twisting the knife in my back. Never buying another Sony product as long as I live.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Sony Xperia Z5 Dual Cell Phone Review

Sony
#859449
I bought a sony xperia z 5 its 3 months old and the side of the phone is broke right above the power butten it cuts my thumb every time i turn on my phone they said they cannot honer my warrienty because i bought it online it is not just a inconvience its a safty hazard
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Xperia Smartphone Review

Sony
#738505
PLEASE SHARE AND PASS ON Do not buy Sony Products. They no longer honor warranties on new purchases . Nathan Schulhof " The Inventor of the MP3 Player " www.nathanschulhof.com
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Sony - Xperia Z1 compact not compatible with their headphones!
Well, bought a set of Sony in ear wired headphones (MDR-650AP) a few weeks ago. The sound is great but the the remote button/program button is not working. I downloaded apps such as smart connect and smart key and thought it would work....well, no it did not. So,...
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2.0
I liked
  • Lets wait nd see
I didn't like
  • Sony total disregard for customer satisfaction
  • Service
#904674
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After 9 months of operation, the Sony 4K TV stopped working. Discussed problem with Sony's "Customer Service" Dept (someone who had tremendous difficulty with the English language). In a little over a week, they sent a repair technician with some parts which, when he...
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#882544
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This isn't the first time that I've and this issue with this business location. They recently did this to me and I let it go and walked out of the store very frustrated. This time I'm not letting it go. I went in there specifically to purchase a tv. I had my truck...
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I liked
  • I would never suggest sony to anyone
I didn't like
  • Bait and switch
  • Service center
  • Sony total disregard for customer satisfaction
#857002
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I sent my ps4 in about a month ago. I was quoted a price a round $170......OK $170. Went to the trouble to wait for the box that Sony sends to you so you can send it in then had to take it to a FedEx and ship it. I get a call that my credit card has been declined. I...
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Miss Betsy
Miss Betsy

My Debit card (which was *** and never again will I leave the card details if my son wants to make a PlayStation purchase) was hacked for over $200 back in 2011 by FIFA thiev...

2.7
I liked
  • Ps4
I didn't like
  • Repair billing policy and rude supervisor
#855027
Reply to reviews
Sony Wireless Headphones Model#MDR-XB950BT DEFECTIVE!
I received these headphones as a Christmas gift on 12/25/2015. On 5/25/2016 I called Sony to try to get the right head phone repaired. I was informed that they are only under warranty from Sony for 90 days, but my warranty that came with the headphones CLEARLY states...
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Anonymous
Shame

I've bought these same headphones.. twice! and both times it broke.. I like the sound so I dont want to just *** on the headphones.. The first time it broke, I was puzzled, bu...

Miss Betsy
Miss Betsy

My Debit card (which was *** and never again will I leave the card details if my son wants to make a PlayStation purchase) was hacked for over $200 back in 2011 by FIFA thiev...

1.0
Jurupa Valley, California
I liked
  • I would never suggest sony to anyone
I didn't like
  • Too expensive will never buy from sony again
  • Very bad experience i would never suggest sony to anyone
  • Poor customer service
#852131
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I purchase a sony tv last November. Last week the action remote supplied with the TV stopped working. I contacted customer service this morning and was told to turn off the tv for 1 minute and then back on. The remote still does not work. After finding out I only...
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1.0
Breckenridge, Colorado
I liked
  • I would never suggest sony to anyone
I didn't like
  • Sony does not care about the customer after the purchase
  • Customer service
#849680
Reply to reviews
I never in my life of 42yrs felt so bad and angry with any consumer products but with purchase of TV from above the JUNK COMPANY which really supplies JUNK products to the consumers and looting/deceiving.I purchased by paying nearly 70-80k rupees {for both TV AND SOUND...
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Mysore, Karnataka
#847632
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