Show reviews that mention
customer service service customer problem warranty phone repair products support number
Filter review
  1. 67 reviews
  2. 35 reviews
  3. 13 reviews
  4. 7 reviews
  5. 10 reviews

Need help with switching my email without signing in

The email on my account is deactivated so I cant change it and I cant sign into PlayStation network because I cant sign into my account
View full review
Comment
Helpful 0 Not helpful 0
ID
#2237150 Review #2237150 is a subjective opinion of poster.
Location
Brunswick, Ohio

No one help

very bad no one there to help in my device problem
View full review
Comment
Helpful 0 Not helpful 0
ID
#2229311 Review #2229311 is a subjective opinion of poster.
Cons
  • Poor quality
Loss
$1500
Preferred solution
Full refund

My account got suspend

They suspend my account all because my cousin said something to somebody that I don't even know
View full review
Comment
Helpful 0 Not helpful 0
ID
#2221538 Review #2221538 is a subjective opinion of poster.
Location
Surprise, Arizona

They keep charging me for something and i didnt pay it and they cut my sons playstation off

what do i do about thisSad

User's recommendation: 913954**** hilda call me.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2215606 Review #2215606 is a subjective opinion of poster.
Location
Kansas City, Kansas
Cons
  • Customer support
  • Not consumer focused
Loss
$1000
Preferred solution
Let the company propose a solution

Problems with my console getting imternet connections

having problems with Internet connecting to my Playstation unable to play my games online.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2214343 Review #2214343 is a subjective opinion of poster.
Location
Greenfield, Massachusetts

Booted

Some1 booted me for absolutely nothing
View full review
Comment
Helpful 0 Not helpful 0
ID
#2212932 Review #2212932 is a subjective opinion of poster.
Location
Atlanta, Georgia

Banned account

5.0
Details
Account is banned in I dont no why
View full review
Comment
Helpful 0 Not helpful 0
ID
#2208959 Review #2208959 is a subjective opinion of poster.
Product
Sony Account
Pros
  • I want to speak to customers service
  • Great when it works
Cons
  • Sony total disregard for customer satisfaction
Loss
$550
Preferred solution
Let the company propose a solution

Ps4 account hacked

There is still no reply from sony online id: hussainTAMIL sathamhussain181@***.com

User's recommendation: Psn.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2199341 Review #2199341 is a subjective opinion of poster.

Can't get in Playstation account

1.5
Details
They just keep hanging up on me
View full review
Comment
Helpful 0 Not helpful 0
ID
#2197218 Review #2197218 is a subjective opinion of poster.
Preferred solution
Account locked

Bad connection

PlayStation no work , need assistance

User's recommendation: No good ,

View full review
Comment
Helpful 0 Not helpful 0
ID
#2190153 Review #2190153 is a subjective opinion of poster.
Location
Gainesville, Virginia

PS4 blue light

1.0
Details
The system will no longer connect to the tv. We tried replacing the hdmi cord and that didnt help. The system has a 1 year manufacturing warranty and I cant get ahold of NO ONE to have a replacement sent!
View full review
Comment
Helpful 0 Not helpful 0
ID
#2182017 Review #2182017 is a subjective opinion of poster.
Location
Detroit, Michigan

Bought wrong game

I bought a PS3 game by accident. Wanted a PS4 game.

User's recommendation: Try it.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2180777 Review #2180777 is a subjective opinion of poster.
Pros
  • Nice company lots of product
Loss
$20
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Somebody hacked in my account I don't know the email and password

I want my account back but I need a new email address and a new password somebody hacked in my account my son is disabled and gave the information email and password I am the mother
View full review
Comment
Helpful 0 Not helpful 0
ID
#2177429 Review #2177429 is a subjective opinion of poster.
Pros
  • Good console
  • I want to speak to customers service
Preferred solution
My son is disabled and gave out his email address and password and somebody hacked in his account please help me I am the mother of my son

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They want fix it

2.6
Details
They want fix it for me

User's recommendation: Don't buy one.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2177182 Review #2177182 is a subjective opinion of poster.
Loss
$695
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Kd49x720e mother board out three yrs old

Update by user Oct 16

no reply from SONY or BEST BUY

Original review posted by user Sep 16
this tv is only 3 yrs old purchased from best buy 12/16/2017 $699.00 i went to best buy they said SONY had a lot PROBLEMS with this certain board kind of said sony had some lemons in there tvs i have been a fan of SONYS products for yrs have a 40in bravda purchased in 2005 in basement still working fine. THIS HAS SOURED ME ON SONYS WHEN WHEN I CALLED BESTBUY AN OTHER DEALERS AN THEY SAY SORRY NO FIX OR THE PRICE IS FROM 250. TO 500 TO FIX WILL THINK TWICE ABOUT SONY PRODUCTS

User's recommendation: THINK BEFORE PURCHASE.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2173986 Review #2173986 is a subjective opinion of poster.
Pros
  • Used to make good tvs
Loss
$700
Preferred solution
Let the company propose a solution