Contact Sony Customer Service
Sony Phone Numbers and Emails
Toll-Free Number:
-
(800) 345-7669
Sony Latin America, Inc
Customer Service:
- (239) 768-7547
- (877) 899-7669
Headquarters:
-
(239) 768-7676
Sony Electronics Inc.(USA)
Sony Contact Information
Sony Website:
Sony Online Chat:
Corporate Office Address:
Other Info (opening hours):
Additional Addresses:
Sony Electronics Inc. (USA)
12451 Gateway Boulevard
Fort Myers, FL 33913, US
Fax: +1 (239) 768-7892
Sony Latin America, Inc
5201 Blue Lagoon Drive,
Suite 300 Miami, FL 33178, US
Fax: +1 (305) 260-4019
Europe HQ:
Technologielaan 7
B-1840 Londerzeel, Belgium
Fax: +32 52 307 490
Sony of Canada Ltd.
2235 Sheppard Avenue East, Suite 700
Toronto, ON M2J 5B5, Canada
Fax: +1 (416) 497-1774
Fax:
Summary of Sony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sony Customer Service?
Account Question:
- “My account got hacked”
- “Cant get into account”
- “Help with psn account”
Product/ Service Question:
- “Remote control not working”
- “I need and adapter to connect Coaxial cable to Sony FDL 600D32W TV”
- “Lost items i bought with 2 games. Miss battle passes”
Request for Information Question:
- “Change my number to my 2 step verification”
- “I need help with my ps4 account and i wont help today”
- “I need to know some details”
Refund Question:
- “Refund”
- “Need a refund”
- “Refund of purchase”
Payments and Charges Question:
- “Unauthorized charges”
- “Need a battery charger for my camara”
- “Not sure if charge”
Activation/ Cancellation Question:
- “I can't activate as primary”
- “Cancel my account!!!!!”
- “PSN device deactivation problems”
Cards Question:
- “They keep taking money off my card”
- “Try yo detle my drbit card”
- “I bought a a play station now 3 mounth membership and thd carde did not work hog do i get a replacement cared”
Staff Question:
- File a complaint about customer service hotline
- Product service
- “Bad customer service”
Return/ Replace Question:
- “65inch Sony screen replacement”
- “Need to replace something”
- “I need to replace my tv remote”
Shipping and Delivery Question:
- “I didn't get the deluxe edition for my game”
- “Don't have my old phone number so I can't get the verification code”
- “My order never came”
Employment Question:
- “Former employee trying to reach the Human Resources Department”
Other Question:
- “Bluray player no sound in english”
- “PS5”
- “To update my phone number”
About
Repair, Customer Care, Ps4 Repair
Tv, Playstation 4 Video Game Console, Account
Pros: I would never suggest sony to anyone, Great when it worked, Ps4, Great when it works, Tv for the brief time it worked
Cons: Customer service, Customer care, Sony total disregard for customer satisfaction, Product or customer service, Service center
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Sony is a Japanese multinational corporation. It is one of the largest media conglomerates in the world. Sony was founded in 1946 by Masaru Ibuka and his colleague Akio Morita. The company's headquarters is based in Minato, Tokyo, Japan. Sony is one of the leading manufacturers of video, electronics, communications, information technology products as well as video game consoles. The company manufactures goods for the consumer and professional markets. Sony is famous for introducing the world to Betamax videocassette recording format, Walkman brand, Compact Disc or CD format, the MSX, home computer system, Handycam products and the Video8 format, the PlayStation, as well as its recent Blu-ray Disc optical disc format.
Sony is ranked 306 out of 1831 in Appliances and Electronics category
USA
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