Contact Sony Customer Service
Sony Phone Numbers and Emails
(800) 345-7669Sony Latin America, Inc.
(239) 768-7676Sony Electronics Inc.(USA)
+325 230 7307Europe
+8 135 448 3311Sony Marketing Co
+1 416 499 1414Sony of Canada Ltd.
+44 193 281 6000Europe
+8 136 748 2111Japan
Sony Help Center:
Corporate Office Address:
Other Info (opening hours):
Sony Electronics Inc. (USA)
12451 Gateway Blvd.
Fort Myers, FL 33913
Fax: +1(239) 768-7892
Sony Corporation of America
25 Madison Ave.
New York, NY 10010
Sony Latin America, Inc.
5201 Blue Lagoon Dr., Ste 300
Miami, FL 33178
Fax: +1(305) 260-4019
Fax: +32 52 307 490
Sony of Canada Ltd.
2235 Sheppard Ave. E., Ste 700
Toronto, ON M2J 5B5
Fax: +1(416) 497-1774
How to Contact Sony Customer Service
Most Popular Number:
|Total calls: 3 729||Issues resolved: 96||Last call: Feb 4, 2023|
What is Sony's Phone Number?
You may find Sony contact information on the Contact Us page. You will have to select the category (Electronics, Games, Music, Financial Services etc.) and you will be provided with Sony contacts for each country.
You can contact Sony support by calling Sony toll-free customer service number: (800) 345-7669. If you are facing difficulties calling this number you can also contact the company via the Sony's headquarters phone number depending on your region at (239) 768-7676 (for the USA), +325 230 7307 (for Europe), +8 135 448 3311 (for Japan) and +1 416 499 1414 (for Canada).
What Time Does Sony Customer Service Open?
Sony customer service has a 24-hours hotline 1-800-345-7669. You can contact the company by other numbers between the hours of 8AM - 7PM PDT.
How to Email Sony Customer Service?
You can email Sony customer service by submitting the form on the Sony Contact Support page. You will have to select the Email option and fill in information about your product and a short description of your problem.
How to Contact Sony Live Chat?
Sony customer service doesn’t provide customers with a live chat option, however, you can select the “contact support team” option on the Support page, where you can choose the category that best fits your question, and you will be able to look through FAQ or choose the way Sony support team can help you: you can send your question via email or call Sony phone number.
Moreover, it is also possible to download the Support by Sony mobile app using which you will be provided with support information for your Sony product and possible solutions to resolve any issues you may have.
Additionally, Sony customer service representatives are highly engaged on their official Twitter account for Sony Customer Service in the United States @SonySupportUSA. You can visit this page or simply tag them in your post, and soon you will be provided with an effective solution.
Summary of Sony Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sony?
- “My account is suspended”
- “I changed my phone number I can't sign in”
Product/ Service Question:
- “Ps5 game return”
- “To buy a ps5”
- “Defective item”
Request for Information Question:
- “Need help with my account”
- “Just ask a question”
- “Change my number to my 2 step verification”
- “Refund of purchase”
- “Refund for playstation plus”
Payments and Charges Question:
- “Unauthorized purchase”
- “I need to make payment on a 43 inch tv screen”
- “Trying to add my card and I cannot remember my password or the birthday I used”
Activation/ Cancellation Question:
- “Can't activate my account”
- “Can't renew PlayStation plus”
Shipping and Delivery Question:
- “Where is my legs”
- “Did not receive what I bought on PlayStation”
- “Still have not received product after being charge $500 and it's been two weeks. Can't get in touch with no one.”
Return/ Replace Question:
- “I tried changing myths old email which was my girlfriends to mine. And I added an extra letter with out noticing it and it signed me out”
- “I need to replace my tv remote”
- “Service and repair”
- “Customer service”
- “Cannot contact Sony concierge service”
Website/ Application Question:
- “The website is saying my debit card is expired and it is not”
- “Sony camera”
- “Issue on sub woofer”
- “Technical support”
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Sony is a Japanese multinational corporation. It is one of the largest media conglomerates in the world. Sony was founded in 1946 by Masaru Ibuka and his colleague Akio Morita. The company's headquarters is based in Minato, Tokyo, Japan. Sony is one of the leading manufacturers of video, electronics, communications, information technology products as well as video game consoles. The company manufactures goods for the consumer and professional markets. Sony is famous for introducing the world to Betamax videocassette recording format, Walkman brand, Compact Disc or CD format, the MSX, home computer system, Handycam products and the Video8 format, the PlayStation, as well as its recent Blu-ray Disc optical disc format.
Sony is ranked 336 out of 2073 in Appliances and Electronics category
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