Contact Sony Customer Service
Sony Phone Numbers and Emails
Toll-Free Number:
-
(800) 345-7669Sony Latin America, Inc.
Customer Service:
-
(239) 768-7547
-
(877) 899-7669
Headquarters:
-
(239) 768-7676Sony Electronics Inc.(USA)
Sony Emails:
Contact Information
Sony Website:
Sony Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Sony Electronics Inc. (USA)
12451 Gateway Blvd.
Fort Myers, FL 33913
Fax: +1(239) 768-7892
Sony Corporation of America
25 Madison Ave.
New York, NY 10010
Sony Latin America, Inc.
5201 Blue Lagoon Dr., Ste 300
Miami, FL 33178
Fax: +1(305) 260-4019
Europe HQ
Technologielaan 7
B-1840 Londerzeel
Belgium
Fax: +32 52 307 490
Sony of Canada Ltd.
2235 Sheppard Ave. E., Ste 700
Toronto, ON M2J 5B5
Canada
Fax: +1(416) 497-1774
Fax:
Summary of Sony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sony?
Account Question:
- “My account is suspended”
- “Account 2step verification”
- “I changed my phone number I can't sign in”
Product/ Service Question:
- “Ps5 game return”
- “To buy a ps5”
- “Defective item”
Request for Information Question:
- “Need help with my account”
- “Just ask a question”
- “Change my number to my 2 step verification”
Refund Question:
- “Refund of purchase”
- “Refund”
- “Refund for playstation plus”
Payments and Charges Question:
- “Unauthorized purchase”
- “I need to make payment on a 43 inch tv screen”
- “Chargebacks”
Cards Question:
- “Trying to add my card and I cannot remember my password or the birthday I used”
- “Scrathed off gift card code”
- “Card won't activate”
Activation/ Cancellation Question:
- “Can't activate my account”
- “I need to cancel appointment tomorrow”
- “Can't renew PlayStation plus”
Shipping and Delivery Question:
- “Where is my legs”
- “Did not receive what I bought on PlayStation”
- “Still have not received product after being charge $500 and it's been two weeks. Can't get in touch with no one.”
Return/ Replace Question:
- “I tried changing myths old email which was my girlfriends to mine. And I added an extra letter with out noticing it and it signed me out”
- “I need to replace my tv remote”
- “Return”
Staff Question:
- “Service and repair”
- “Customer service”
- “Cannot contact Sony concierge service”
Website/ Application Question:
- “App”
- “The website is saying my debit card is expired and it is not”
Employment Question:
- “Ps4 won't download C.O.D ww2 and can't get help from PlayStation”
- “Former employee trying to reach the Human Resources Department”
Other Question:
- “Sony camera”
- “Issue on sub woofer”
- “Technical support”
About
, , , ,
Sony is a Japanese multinational corporation. It is one of the largest media conglomerates in the world. Sony was founded in 1946 by Masaru Ibuka and his colleague Akio Morita. The company's headquarters is based in Minato, Tokyo, Japan. Sony is one of the leading manufacturers of video, electronics, communications, information technology products as well as video game consoles. The company manufactures goods for the consumer and professional markets. Sony is famous for introducing the world to Betamax videocassette recording format, Walkman brand, Compact Disc or CD format, the MSX, home computer system, Handycam products and the Video8 format, the PlayStation, as well as its recent Blu-ray Disc optical disc format.
Sony is ranked 336 out of 2073 in Appliances and Electronics category
USA
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