Contact Sony Customer Service
Contact Information
You can contact the customer service representative of Sony calling Sony's helpline phone numbers.
Toll-Free Number:
- (800) 345-7669
Customer Service:
- (800) 345-7669
- (800) 430-4433
- (877) 865-7669
- (800) 554-6908
- (866) 909-7669
- (877) 244-9959
- (239) 768-7547
- (239) 768-7676
- (877) 899-7669
Sony Website:
Sony Online Chat:
Corporate Office Address:
Other Info (opening hours):
Mon-Fri 9:00AM-10:00PM / Sat-Sun 10:30AM-7:15PM ET
Help in Social Networks:
Summary of Sony Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sony Customer Service?
Account Question:
- “Account problem ps4”
- “Lost account”
- “I got hacked”
Product/ Service Question:
- “Cause my playstaion games are locked”
- “Connecting sound bar”
- “Son can't get on his game it say permanently suspended from PlayStation network I wanna know why” , Review # 2246479
Request for Information Question:
- “I'd like to know which Sony tv would be best me to buy.” , Review # 2248195
- “About account”
- “I need help setting my Sony receiver up to my TV” , Review # 2246409
Refund Question:
- “Refund”
- “Need a refund”
- “Need a refund on off my ps4”
Payments and Charges Question:
- “Unauthorized charges”
- “Transaction”
- “Order payment”
Activation/ Cancellation Question:
- “Trying to get a ps4 deactivated”
- “I am trying to activate my PS4 account”
- “Can't deactivate my current PlayStation 4 because the last one was stolen”
Staff Question:
- “Product service”
- “Bad customer service”
Cards Question:
- “Sim card”
- “Can't pay for online with card”
- “Someone's using my debt card. Im 60 I don't play playstation” , Review # 2156379
Shipping and Delivery Question:
- “I didn't get the deluxe edition for my game”
- “Don't have my old phone number so I can't get the verification code” , Review # 2090363
- “My order never came”
Employment Question:
- “I'm trying to add my debit card for my ps5 preorder”
- “Debit card charges”
- “Adding debit card”
Return/ Replace Question:
- “I need to replace my tv remote”
- “Following up on a return of a defective product.” , Review # 1841400
- “Ear fhone replacement”
Other Question:
- “Cant get Netflix on my blue ray player”
- “Tv frozen”
- “When i was scratching off the code, the code came off with it”
About
Repair, Customer Care, Cell Phone Repair
Tv, Playstation 4 Video Game Console, Account
Pros: I would never suggest sony to anyone, Great when it worked, Ps4, Great when it works, Fine while i worked
Cons: Customer service, Customer care, Sony total disregard for customer satisfaction, Product or customer service, Customer support
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Sony is a Japanese multinational corporation. It is one of the largest media conglomerates in the world. Sony was founded in 1946 by Masaru Ibuka and his colleague Akio Morita. The company's headquarters is based in Minato, Tokyo, Japan. Sony is one of the leading manufacturers of video, electronics, communications, information technology products as well as video game consoles. The company manufactures goods for the consumer and professional markets. Sony is famous for introducing the world to Betamax videocassette recording format, Walkman brand, Compact Disc or CD format, the MSX, home computer system, Handycam products and the Video8 format, the PlayStation, as well as its recent Blu-ray Disc optical disc format.
Sony is ranked 283 out of 1838 in Appliances and Electronics category
USA
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