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Horrible Customer Service. Never order. Ever. Sep 24 - I ordered a laptop over the phone. Since I was leaving the country for vacation I wanted reasonable delivery. I was promised laptop will be delivered via express shipping and will arrive around Oct 2-3 . I placed...
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Anonymous
Emily

I wish complaine about that. They 2bad experienxce. Viron and Mark daniel. The nkt pay attention. my laptop is supposed to ship 2days. But this is almost a month. They didnt...

Anonymous
emily

Yeaa soo annyouing. *** goofy. Omg i was pursuing buy laptop by online. Omg that was really hard. Im almost hold my phone 30minutes. *** employers always keep lying me. Ple...

#349983
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I bought a computer that developed problems on the screen a month and a half after purchasing it, called sony repair sent it out and waited. and waited. and waited. Called Sony support, part is on back order, no time estimate. It has been a month! Left messages to be...
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Sony Listens
Sony Listens

Good afternoon Fty07, This is Pat Kennedy with the Sony Support USA Team. I am very sorry to hear about the issues that you are having with your VAIO®. If you email ...

#347566
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My Sony STRDA3400ES Receiver which I bought for $847 3 yrs ago supposedly has a 5yr warranty. The warranty states: "This Limited Warranty covers the hardware components packaged with the Product." After two separate trips to their Laredo service center, they finally...
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Anonymous
ejmont

Dear Kevin, Thanks for your offer of assistance. I finally got to \"John\" in National Customer Relations. We have come to a positive outcome. I will get a new 3700es Rece...

#322081
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I will never buy from this site again!. I was able to order the product and now after a week I get to know that the item is not in stock anymore and that my order will be cancelled. And customer service says that the system gets synched-up with the inventory only after...
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#278603
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This is my second complaint with Sony regarding a defective television set. I purchased a television in July 2008 and in November 2009 I was no longer to view my television, 2 months after the warranty expired. After several attempts and phone calls, etc Sony agreed...
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Anonymous
Charles Morgan

I have bought Sony for 25 years and would not consider any other brand. That has changed and so has Sony. They are now the WORST tv on the market. I bought a 55\" Bravia in ...

Anonymous
Same here, songs not what it u

Customer service is terrible .originally had a xrb8 that was great led tv. Panel went out a 6 months.10 months later they still were waiting for a replacement part.gave me a r...

Product
#236154
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I have pretty much had it with Sony.I bought my 40gig PS3 almost three years ago.It has been well maintained and kept in a clear location so it wouldnt get hot.Well last night I turned it on.Played it for about 10 minutes and it shut off.Turned it back on and got the...
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Anonymous
Bill Gates

Well, at least it\'s not a *** xbox360! If anyone wants a better gaming experience then I prefer PC

beefnugets
beefnugets

Im on the same boat as you guys! The worse is that everytime I call them I keep getting transfered and hung up on!

#244946
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Sony flat screen TV under warrenty fails in 10 months. Neither Sears or Sony have been able to repair this after 3 services calls and six weeks later. I have an unusable TV and many replacements parts in my living room. Upon asking Sony customer service for a new...
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#157210
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I have had a Playstation 3 system since Decemnber 2007. My parents bought it for us for Christmas. We played the system and it functioned perfectly until March 2009. We believe my younger brother left the system on and it overheated because it would no...
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Anonymous
Rick

Has anyone actually try to sue Sony and been successful? Cause there is so much stuff this company is getting away with.

#151626
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