I bought a Sony 1080P 46" TV in 2000, it was made in 1999. I loved and bragged it had the best picture ever.
2 months ago in the middle of a program it died. I called a TV repairman from Best Buy where the TV was bought called the "Geek Squad" and pd $110 for the service call. Bottom line pd $1100 for the TV and the panel needing replaced cost $2000. Are you kidding me.
I tried to call Sony and was transferred or given a different ph.# to call and spoke with 5 different cust. reps at 5 different repair and or parts departments/companies in 3 different countries.
Bottom line story part is no longer made per the last person I spoke with. Are you kidding me!
Product or Service Mentioned: Sony Repair.
Reason of review: Poor customer service.
Monetary Loss: $1100.
Preferred solution: Let the company propose a solution.
I didn't like: Product or customer service, I want to talk directly to sony, Customer care.