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I bought a Sony 1080P 46" TV in 2000, it was made in 1999. I loved and bragged it had the best picture ever. 2 months ago in the middle of a program it died. I called a TV repairman from Best Buy where the TV was bought called the "Geek Squad" and pd $110 for the...
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Miss Betsy
Anonymous

Are you saying that you have had the TV for 16 years? If so, get a new one and stop complaining. That's a long time for a TV. Your post says March 21, presumably this year.

I didn't like
  • Customer care
  • Product or customer service
  • I want to talk directly to sony
#814053
Reply to reviews

Sony has stolen eight months of my Kaspersky subscription. I purchased my note-book from Sonny that I customized and pre-installed the Kaspesky antivirus for three years in September, 2013. It means that my Kaspersky subscription should last until September 2016. But...
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5.0
Oxford,Ohio
#772939
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Our 18 month old 70 inch Sony is unusable. It turns itself off and on about 100 times a minute with a loud clicking sound in the back left. Sony should be ashamed for not covering this problem because I feel that it is a widespread problem. They have nothing in their...
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Anonymous
James Johnson

Mine lasted approximately two years. Same symptoms, I was told the panel is bad in it. Never had a tv give me these kind of problems.

2.0
Product
I didn't like
  • Durability of product
  • Will never ever recommend this company even to my enemy
#760184
Reply to reviews
I purchased a Sony STRDN1050 receiver on 12/21/14 for my son for Christmas using Sony Rewards points. It arrived promptly. It malfunctioned within 2 weeks. I cannot tell you how many calls we have made that they do not return, and we started calling immediately. A...
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1.0
I didn't like
  • Customer service
#595638
Reply to reviews
I have a Sony Wega 50 inch TV which stopped working after 8 years, and went to change the optic and it looked like it was on fire. Everything is melted and charred. This could have burnt our house down, and Sony will only offer us a replacement at $900.00. I will NEVER...
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Austintown,Ohio
Product
#354250
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I purchased a Sony Receiver bundle online only to find out it wasn't a bundle at all. It made it seem as I could pick the receiver and the 5 speakers were included by providing "featured" speakers w/ pictures. They also had 1 other speaker option that appear as an...
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#287920
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Looking for an address to send my 5 page letter regarding the ineptness at the Sony Electronics Laredo Texas Service Center. I've spoken to 12 different representatives on two continents over 32 working days. I am pissed to the highest pistivity--I am past livid. I...
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Anonymous
Gordon Currie

I am currently in the same boat. I was offered a refurb exchange for my Sony projector July 20th. After sending it to Laredo at considerable cost (over $100) and spending the ...

Anonymous
John Bivings

I am undergoing the same frustration with the Laredo Service Center.....This will make the third (3rd) time in two months to have my unit sent back for the same problem. They ...

#230540
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I purchased a sony vaio laptop in January of this year. The keyboard and mouse stopped working on the unit so I called Sony to get my product repaired. Keep in mind, I live in Germany as a United States active dutiy army soldier. I purchased the product out or post...
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Anonymous
Scott

Why are American troops still in Germany.America should never have been over there in the first place.

Anonymous
C Goto

I hate that too; I live in Japan and the same problem for me. The company has a narrow view of who their customers are and who they will not afford assistance to. It is ...

#234578
Reply to reviews

Tried to order sony replacement parts fot plasma TV repair. Was told that the system was down and to call back or order on line ten days later. Placed the order 12 days later, paid for priority (2 day) shipping. Printed out the confirmation receipt. One week...
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#201808
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I have had it with Sony. I bought a Vaio laptop last August which has started to crash and freeze. Customer service wants me to prove I bought it by sending in another receipt. I sent one in when I bought it to get the free Windows 7 upgrade, but they don't have it...
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#173309
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