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Top Question
#68454

How do u get your account back if a hacker got it banned?Someone hacked my account used inappropriate language and got my account permanently banned.

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Answer:
by #2012622

According to PlayStation Support, every suspension on PlayStation Network is the result of a thorough investigation by PlayStation Safety staff. As a result, suspensions are final and cannot be appealed unless: You have been suspended for an account debt.
If your account was hacked, you should give PlayStation a call at 1-80*-345-7669 and provide them with full details regarding your issue.
As stated at hacked.com, if your account was hacked, you should change your PlayStation Network Account password. If you cannot log into your account to change the password, you’ll have to go with PSN account recovery.

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Question:
#60521

For NBA 2K 21 how do you use the coins card card.

Trying to figure out how to use them

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Answer:
by #1970014

As stated at store.playstation.com, NBA 2K21 has optional in-game purchases.
Unfortunately, Sony does not provide any information about how to use the coins card on the company website. Please contact the Sony customer care team for assistance. You may reach out to them:
  • via the company's social networks.

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Question:
#59493

How to change 2 factor authentication number.

I cannot login to my playstation network account on any of my devices. I have reset my password multiple times but cannot actually login because the phone number that receives the 2 factor notification is a number that I do not recognize.

I have emailed Sony support multiple times but they keep sending me password reset emails. Sony's customer support online website and chartrooms have been no help.

Do they even have a customer support phone number? Because I cannot find it anywhere online.

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Answer:
by #1966066

According to the PlayStation support section, if you cannot sign in because of the 2-step verification issue, you should contact PlayStation support to recover your account. You will need to provide your online ID (username) and sign-in ID (email address).

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Question:
#59167

Can my ps4 password be reset.

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Answer:
by #1964106

According to the PlayStation support section, to reset the PS4 password, you should follow these steps:
  • go to Settings > Account Management > Sign In;
  • press the triangle button;
  • select Next;
  • you should receive an email containing a secure link, which expires after 24 hours;
  • you should receive the verification email;
  • click the secure link;
  • fill in the requested information and create a new password using a combination of uppercase and lowercase letters, numbers and special characters.

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Question:
#56416

How can I get my account unbanned?I need to get my account back I was hacked and banned falsely and then I tried to login it didn’t work It happened around about at 4:48 pm that’s when I got the email

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Answer:
by #1954042


As stated at androidcentral.com, to get more information about how to get your account unbanned you should contact the PlayStation support number at 1-80*-345-7669.
Support is provided:
  • Monday - Friday: 9:00AM - 10:00PM ET
  • Saturday - Sunday: 10:30AM - 7:15PM ET

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Question:
by Jesseka Hdn #183747

Why won't my Sony account let me login an I need help getting inside I spent a lot of money in games

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Question:
by Diane L Glw #175730

What Sony 32 inch televisions were made in 2007 and sold in New Jersey, USA I need to get a stand for it to sit on a table

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Question:
by Taisha Ags #173020

Why am I not receiving my emails? My account got suspended and I have not received my email of when I go back on

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Question:
by Morrie L Uod #170498

how can i fix my ps5.

the hdmi area cannot work can someone help us with this issue we bought it last month as a gift till now my kids have not yet been able to use it and its just so sad I can be able to have them play yet its expensive

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Question:
by Gavin C Ubr #167208

Is there any way that I can unlock my account without changing password.

I have been locked out of my account and can't sign back in if there's any other way to fix this plz let me know

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