Sony
Sony Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sony has 2.2 star rating based on 355 customer reviews. Consumers are mostly dissatisfied.
27% of users would likely recommend Sony to a friend or colleague.
- Rating Distribution
Pros: Great when it worked, I would never suggest sony to anyone, Great when it works.
Cons: Customer care, Customer service, Customer support.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sony has 2.2 star rating based on 355 customer reviews. Consumers are mostly dissatisfied.
27% of users would likely recommend Sony to a friend or colleague.
- Rating Distribution
Pros: Great when it worked, I would never suggest sony to anyone, Great when it works.
Cons: Customer care, Customer service, Customer support.Recent recommendations regarding this business are as follows: "At this point, I am very disappointed with service because contacts are all unreachable.", "Buy something different", "Don’t have problems you won’t get them solved here", "Dont bother msging others on playstation any random person can report you and get your account suspended just because they feel like it", "To get my account back".
Most users ask Sony for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Sony Reviews
"Broken phone"
Screen doesnt work all black when you turn it on the screen is black so it does not open at all so the screen very very black Im not sure what happened and I...
"Product failure"
Can't understand anyone when you call! It's ridiculous. Product after product failure. Head unit twice, wiring fixed 3x, now the subwoofers are bad! Spent...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Sony account got taken away bye some body
He still has my account my id on the account is SkullKBM i feel upset about losing my account i really need it back because I bought a bunch of games on the account and hes still playing on it I already was trying to contact Sony through there phone number but didnt seem to work out as i thought It did
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Broken phone
Screen doesnt work all black when you turn it on the screen is black so it does not open at all so the screen very very black Im not sure what happened and I have warranty. I bought it like six months ago thank you.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Psn account
My bank card is attached to my system and my little cousin. He bought 49.99 dollars worth of VC with my card that I did not authorize.
Also I was at work when the purchase was made. The only recent payment Ive done is buying the HOF season pass
Preferred solution: My account off permanent suspension
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To get my account back, I got hacked
I was at work one day I was game sharing with another them my email and password to login and they change either my password or my login and I came back from work around seven and try to log on my game and I was logged out still in messages. I sent my email and password. I forgot his username of his PlayStation ID.
Preferred solution: Full refund
User's recommendation: To get my account back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My account has been hacked
2024 June 28. I spent $50 on PlayStation redeem code, June 29, 2024.
I sent somebody my email and password for my PlayStation account to game share with somebody at 5 o'clock I had to go to work, and I was getting notifications of somebody trying to log into my account. Furthermore, I declined it, but I got logged out.
I tried to log in. It said not correct email or not correct password.
Preferred solution: My account and money
User's recommendation: I need my money back in my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
WiFi connection
My Bravia Sony KDL 40EX400 HAS NO NETWORK CONNECTION or options on the settings,how can I connect my wife if I can't find network settings
Preferred solution: How to set it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oswego, New York
I bought a game i cant play
I keep getting a pop up error when I got to play ultimate team in college football 25 it' keeps saying it's the servers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost Account Information
I have an Account in ps4 with Email but without a password, but the Email is not in my phone I don't know, how to get my password, can you please help me?
User's recommendation: Write every detailles if you have a problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wolverhampton, Wolverhampton
PlayStation4
Hi my name is Peter gander Play station 4 stars is not working on the app can you please fix this please
Portland, Oregon
UNSUBSCRIBE. I DO NOT WANT THIS BS "pissed consumer" deal.
I am extremely disappointed by Sony. No customer service or tech support whatsoever.
Attempting to push me into a PAID service to get answer to a question on your website is INSULTING!!!
I will never trust you again. Your tactics and TOTAL lack of customer support is abusive of your customer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Product failure
Can't understand anyone when you call! It's ridiculous.
Product after product failure.
Head unit twice, wiring fixed 3x, now the subwoofers are bad! Spent thousands for *** equipment
Preferred solution: Full refund
Hagerstown, Maryland
No response
We received a new TV replacement that was damaged and delivery was refused. I have not been able to reach my case representative for further information regarding receiving a another new replacement tv. I can't reach anyone who will help me at any of the contact numbers.
User's recommendation: At this point, I am very disappointed with service because contacts are all unreachable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No one answered sent over and over thru a loop of non existing help
I am so tired of talking and texting to a computer. If I could I would never ever by a Sony product ever they just dont back up or support there customer s unbelievable you still have business.
My PlayStation will not read disksI have been through everything online with support. I just want to send it in and I cant get a repair number
Preferred solution: My PlayStation repaired or replaced
User's recommendation: Don’t have problems you won’t get them solved here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Troubleshooting on my PS5
Hello Sony, my name is Ryan and I am emailing today about the internet connection on my PS5. The PS5 does not support the web browser like the PS4 does, and I use the xfinitywifi hotspot.
The hotspot/wifi requires sign in through web browser.
Is there a way around this? Please help.
- Better games
- No internet browser
Preferred solution: Answers m
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
Manufacturing warranty
I bought my ps5 exactly one year ago today. It shuts down randomly and the headset jack is not working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sony - Review in Appliances and Electronics category
Not helpful at all, cant compare to Samsung!!no patience from customer service rep waste of my time trying to contact
Preferred solution: A different TV
User's recommendation: Buy something different
About
, , , ,
Sony is a Japanese multinational corporation. It is one of the largest media conglomerates in the world. Sony was founded in 1946 by Masaru Ibuka and his colleague Akio Morita. The company's headquarters is based in Minato, Tokyo, Japan. Sony is one of the leading manufacturers of video, electronics, communications, information technology products as well as video game consoles. The company manufactures goods for the consumer and professional markets. Sony is famous for introducing the world to Betamax videocassette recording format, Walkman brand, Compact Disc or CD format, the MSX, home computer system, Handycam products and the Video8 format, the PlayStation, as well as its recent Blu-ray Disc optical disc format.
Sony is ranked 409 out of 3666 in Appliances and Electronics category
USA
Brands Related to Sony
PlayStation
“Yeah I bought the new Call of duty warzone is Call of duty Black ops 6 I pre-ordered it. It worked fine...“
Game Show Network
“I am so disappointed in the changes to the GSN schedule! What's happened to "Person, Place, or Thing"...“
Sony Canada
“Sony Canada kept 85.04 I paid for on pre-ordered NHL 25 standard edition due to a issue they seem to not...“
GSN TV
“The only GOOD GAME SHOW HOST IS THE YOUNG MAN ON CHAIN REACTION. PEOPLE PUZZLER'S host has been watching...“
Companies Similar to Sony
Xbox
“Just won't open or download. It was $40. I have the game, but it won't open. Kind of stupid for a $40...“
Samsung Electronics
“Samsung sends you to a we fix it store or Batteries Plus, Batteries Plus said that they do not fix the...“
ONN Electronics
“So I purchased the fast charging; 60 watt;type c to type c; charging cord from Walmart in Idaho, along...“
Sony Asia
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.