Sony
Reviews and Complaints
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Verified ReviewerI can't get into my old account
Preferred solution: my old account back up and running
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Candler, North CarolinaSupport
User's recommendation: Don’t buy Sony products. Once you take it home you are stuck with it regardless of it being under warranty.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThey’re doing great and they didn’t fix the problem. The design was wrong. Good
- T v
- Call me
Preferred solution: Deliver product or service ordered
User's recommendation: Tv
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Verified ReviewerTv sucks
- Customer service is bad
Preferred solution: Apology
User's recommendation: Don't buy sony
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dracut, Massachusetts2 verification
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2 step verification codes
User's recommendation: Anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jonesboro, GeorgiaPs vita slim console activation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Southaven, MississippiNot satisfied
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMHC-C33
- Never responded to my question about a problem
Preferred solution: An answer to my question about a problem with my Sony product.
User's recommendation: I am disappointed to report that nobody from Sony responded to my request for help from them with my problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: PSN suspension appeal
Company fixed the issue and I have been provided with apology. They said that if i pay $56.35 from this Chargeback, then my account will be restored and can be usable again.So glad to hear that from them because i'm getting a PS5 soon and will be using my account again.Have too much invested into it to let it go!
- Deliver a great console and games
- Horrendous at solving issues
Preferred solution: To restore my PSN account over a false accusation of a account suspended for a chargeback
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTV setup
- Sturdy products
- No foresight
Preferred solution: Some *** help
User's recommendation: Don’t buy a Sony - they suck now.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Columbus, OhioSharing
User's recommendation: Vote for me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGIVE ME A PERSON TO TALK TO!!!!!
My husband and I love our PlayStations we have every model made. With that being said I'm so sick and tired of their customer support!
I cannot access my two step verification because I have a new phone and number, we have gone round and round with PlayStation chat, changed password, all of it. They give you online chat bots to talk to, no help there! I keep getting kicked off the chat after waiting from being 280 person in line. JUST GIVE ME A PERSON TO PHYSICALLY TALK TO!!!
When we can find a phone number to try and resolve this issue, it ALWAYS says that their call volume is too high and that everything needs to be done on line with, you guessed it a chat bot. I WOULD LOVE TO GET THIS FIXED ASAP!!!
- We love the play station systems we have every one
- No customer services that give you an actual live person
Preferred solution: My account accessed!
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Verified ReviewerCancel my online subscription
- Full of lies
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLocked out of psn account
Preferred solution: My psn account unlocked
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