Product: Sony Customer Care Clear all filters (0 of 14 reviews match)
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After I had spent over $500 on a new PS3 and games at GameStop? I DON'T THINK SO. I went onto the Sony Forum where players posted about mostly game related stuff. I announced in a post what happened. I got many comments. I called Sony back and told them of the forum...
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3.6
Product
Sony Customer Care
I liked
  • Entertainmant value
I didn't like
  • Wrongul refusal of refunds and repair
#982524
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My 10 year grandson ask me if he could purchase an upgrade or his system which was $20 & I agree.I received an email stated three debits of $20 were processed for the same item. I immediately called your customer service department and requested a refund I was...
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Miss Betsy
Miss Betsy

My Debit card (which was *** and never again will I leave the card details if my son wants to make a PlayStation purchase) was hacked for over $200 back in 2011 by FIFA thiev...

2.7
Product
Sony Customer Care
#930290
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Sony Customer Care Review

Sony bluray surround sound system never works for youtube, cant get sony website to work to link pandora. Zero people to contact for support. Save yourself the hassle and Like they care about the consumer anymore anyways. Big corporation laughs at us economic slaves! Wake up people, "smart" *** is just ***
Product
Sony Customer Care
#922297
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I purchase a sony tv last November. Last week the action remote supplied with the TV stopped working. I contacted customer service this morning and was told to turn off the tv for 1 minute and then back on. The remote still does not work. After finding out I only...
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1.0
Breckenridge, Colorado
Product
Sony Customer Care
I liked
  • I would never suggest sony to anyone
I didn't like
  • Customer service
  • Sony does not care about the customer after the purchase
#849680
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I received a sony camera as a late christmas gift, in January of 2015. I went to use the camera on Sunday for a photoshoot I had scheduled to find my camera would not work. It says the memory card is locked (which it is not, I went through hours of trouble shooting...
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1.7
Product
Sony Customer Care
I didn't like
  • Warranty policy
  • Customer service
#689672
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To Sony Repair Center, Laredo, Tx. Referencing: E56593197Work Order: 301253745Sony CDR HCD-GTZi Dear Sirs, I sent my CDR HCD-GTZi stereo component system (Manufactured in January 2011) to you (Sony Repair Center) for repair, carefully boxed and in like-new condition,...
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Anonymous
having_almost_the_same_issue

any luck?! I sent in a Sony tablet with only a brightness issue and then they tell me that it has external damage! We asked for pictures and it looks like it has been dropped ...

Product
Sony Customer Care
#392533
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My experience with Sony was the worst I have ever experienced by a very large margin. To the point where I will NEVER buy, rent or use a Sony product again in my life. My product (an expensive top of the range laptop) failed within 2 months of purchase. Even though the...
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Anonymous
ihatesony

you need to visit this blog and support our cause... we need to make sure sony listens to this problem... visit http://donotbuysony.wordpress.com/

nikalseyn
nikalseyn

Perhaps you could furnish us with some examples of Sony's "contemptible and contemptuous" behavior? For example, why did they refuse to honor the warranty?

Product
Sony Customer Care
#460255
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In April 2011, I purchased 40" Sony LED TV form Sony Center Noida. Model No: KDL-40EX520 IN5 Serial No: 2420785 In Number 2011 i.e. just 9 months after the purchase, the TV started to show negative images. After repeated calls to customer care, a Sony execute visited...
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Guwahati, Assam
Product
Sony Customer Care
#366710
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I was really excited about buying a new Sony S tablet. Once I got it, I immediately bought a case for it off of Sony's website. The description Sony gave said it "offers premium protection from scratches and external abuse". Two months later, the tablet was in its case...
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Anonymous
fbeeps

I have this product and mere days after the warranty expired it suffered a hardware problem. I visited the store in Manhattan, NYC where I had the worst experience in my life....

Sony Listens
Sony Listens

Hello 12sandy345! This is Kevin Krause with the Sonylistens Team. I am very sorry to hear about the poor experience that you have had with your Sony Tablet and Sony\'s cus...

Product
Sony Customer Care
#309248
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I've been going back and forth with Sony over a defective Blu-ray drive in my PS3, out of "warranty" by a couple months. This is a common problem and it is also common for Sony to provide terrible customer service and support. They want $99 to "fix" the unit and I...
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arcangelgold
arcangelgold

If the warranty has passed they have no legal obligation to repair the system for free. If you want to make a valid complaint you must be able to show and prove that the part ...

Theymadememad
Theymadememad

Why should I pay to fix their lousy workmanship? I didn\'t break it. ***

Product
Sony Customer Care
#236326
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