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Verified Reviewer

Sony - Need help with getting a new controller through warranty

5.0
Details
Update by user Aug 10

I can’t use the controller at all cuz it won’t run

Original review posted by user Aug 10
When you click the L3 button to run the character with stutter step then wont run after the I have to rapidly click the stick just to get my character to half way run please help
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ID
#2109703 Review #2109703 is a subjective opinion of poster.
Product
Sony Game Controller
Pros
  • Ps4
  • Great when it works
Cons
  • Controller not working
Loss
$65
Preferred solution
Hopefully for you guys to send me a new controller or something

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Verified Reviewer

Amazon UK - Purchace item next day took 17 days

1.9
Details
purchace item next day took 17 days upon contact best excuse was to refund. missleading information and breaking a legal aggreement should conform to trading standards. why are Amaozon excempt?

User's recommendation: do not accept bullying.

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ID
#1946440 Review #1946440 is a subjective opinion of poster.
Product
Sony Game Controller
Pros
  • Value
Cons
  • Contact
  • Missleading information
  • Wait
Preferred solution
Let the company propose a solution

Miniinthebox Sony Game Controller Review from Torquay, Torbay

2.0
Details
Bought a PS4 controller and it doesn't work. I explained about the issue and asked for an email address to send a video of the problem. I sent it, and provided a picture proving I sent it and for the last 6 months I have been having a BATTLE with them trying to get a refund and they are saying because they haven't received my email (which is down to them as I have proven I have sent it) then they can't do anything. So annoyed.
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1 comment
LightInTheBoxCares
#1173844

Dear Customer

will you please provide us your order number so we may check it for you? Or, you may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

Thank you for your understanding

ID
#864278 Review #864278 is a subjective opinion of poster.
Location
Torquay, Torbay
Product
Sony Game Controller
Reason of review
Damaged or defective

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