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Bougght a Sony KDF-E50A10 LCDTV for $2500 only 3 years ago. Optical block is going out.

Called Sony and they said it is not a known issue. ***!! Do search for Sony LCD TV optical block. Thousands of similar complaints and multiple class action lawsuits.

Looks like they quit making these types of TVs because they can't fix the problem. I WILL NEVER BUY SONY AGAIN!!!!! Sony customer service is horrible and lied to me concerning my problem. They recalled many TVs and did limited repairs but refuse to fix the aforementioned model.

Don't just take my word. Do a search before you buy Sony Tvs!!!

Monetary Loss: $2500.

Location: Lafayette, Louisiana

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Guest

I heard similar complaints are being kept under rap buy Sony Tv consumer Complaint dept. I believe that If enough of these complaints are recieved buy the consumers out there that we maybe able to start a CLASS ACTION SUITE !!! Against Sony ??

Sep 27, 12:52 PM

Original review:

First there is a recall on this TV ,Sony is aware of this of this and will only repair the lamp door and fan on this DLP. Only!! ANY OTHER DAMAGE IS ON YOU. My set scorched my wall and needed to repair my wall and have it repainted. Sony customer care couldn't care less they offered me the privilege to purchase another TV for $1800.dollars only. Even after I threaten to sue them. There answer was to give the fax# for there Legal dept. NOTE THE TV was repaired but the screen ls all special with dots which was not like that prior to the fire.wich they said its on me if I want it repaired it will cost me an additional 1,000. Dollars . My last Sony product ever!! 0

Guest

Go the the facebook page: i have a defective sony tv.

Lots of good information on the site as well as info on unpublished warranties. Had my piece of junk tv replaced for another and it only cost me $125 for a 46 inch replacement. call Sony after you read all the info on the facebook site.

Guest

I just replace the bulb on my tv after a year of not having a tv(couldn't afford the part at the time. Now I see x ray looking picture on the it & sony tech calls it optical block bad.

I am low income & can't afford the cost to repair it. The tv is only 4 years & only was working for 3 years

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