I purchased a new TV from Best Buy of SONY brand. After purchase, I noticed that the TV has a problem connecting in my wired network.
Upon trying to reach to SONY I was asked to call several people for troubleshoot. All the troubleshooting with at least 6-7 different people was repeating same steps over and over again. And finally they managed to send a service/repair person who also couldn't fix the problem. Now I am being told the problem is with my Network which is not correct as all other devices & computers on the same network work just fine.
SONY has been just wasting my time and avoiding replacement of hardware. Hopefully this is comprehensive information for you.
Product or Service Mentioned: Sony Xbr49x900e Tv.
Reason of review: Damaged or defective.
Monetary Loss: $1203.