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I purchased a new TV from Best Buy of SONY brand. After purchase, I noticed that the TV has a problem connecting in my wired network.

Upon trying to reach to SONY I was asked to call several people for troubleshoot. All the troubleshooting with at least 6-7 different people was repeating same steps over and over again. And finally they managed to send a service/repair person who also couldn't fix the problem. Now I am being told the problem is with my Network which is not correct as all other devices & computers on the same network work just fine.

SONY has been just wasting my time and avoiding replacement of hardware. Hopefully this is comprehensive information for you.

Review about: Sony Xbr49x900e Tv.

Reason of review: Damaged or defective.

Monetary Loss: $1203.

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Anonymous
#1357651

IT SEEMS ALL OF THE TV AND RECEIVER/AMPLIFIER MANUFACTURES, DON'T WANT TO HELP ANYONE OUT WITH A PROBLEM WHEN THEY GET IT.. NOT SONY NOT MARANTZ NOT DENON AND NOBODY ELSE WANTS TO HELP CUSTOMERS!

I SAY LET'S BOYCOTT THEM ALL AND MAKE OUR VOICE HEARD!!!

ONE YEAR OF NOT BUYING ANY OF THEIR PRODUCTS MIGHT JUST MAKE THEM STAND UP AND PAY ATTENTION!! LET'S DO IT IN 2019 FOR SURE!!!

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