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I called Sony about a defective wireless speaker that was still under warranty. After spending 30 minutes on the phone with the guy he asked that I call back later so he could finish inputting my info. I asked that he complete it now and he agreed. I shipped the...
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#663160
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I ordered a birthday present for a new Sony 15.5 Viao. While ordering the system and picking through the components the arrival date in the left hand box kept showing June 26th, which was 3 weeks away. This was fine since the computer wasn't needed till July 06th. ...
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#429167
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I have been dealing with the "blue screen of death" since July 2012. (It is now January 2013.) I have been in contact with the Sony Extended Service Plan customer service since then. Each time, they attempt a repair, it may work for a few days, but then the problems...
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#378066
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I'm a traveller to US and wanna buy a Vaio. My temp. bank in US does not allow me to make payment more than 1K so I bought a Sony giftcard to support my payment (suggested by a Sony sales agent). Then the Vaio had defects. I called Sony to ask if they can help to...
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Anonymous
another ***ed customer

On Cyber Monday I tried to purchase a Custom Computer from Sony. I had been on the phone with Sony Sales a couple of times to ask questions and get answers. The questions help...

#342637
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DO NOT BUY A SONY BRAVIA LCD HD TV! Ours broke in 18 months, bad display, they will not replace it. Sony customer relations offered to sell me a new one for a "discounted" price of $ 425! This after paying for a new one 18 months ago for $ 498. Sounds like a bad risk...
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Anonymous
murrycohen

I heard similar complaints are being kept under rap buy Sony Tv consumer Complaint dept. I believe that If enough of these complaints are recieved buy the consumers out there ...

Anonymous
Forgie

They did the same thing to us!!!!!!! Made me take it to a Sony repair center even after the service guy told me what it was over the phone for free. That cost me $90.00 for ...

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#199879
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Called Sony to come out and fix my 55" LCD HDTV - KDS55A2000. I asked about the extended warranty on the optical block. They said there was not one. I said their web site said there was. They said yes that was correct after looking it up and they would send out a...
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#144213
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