We will NEVER buy Sony products again...our blue ray home theatre system (HCD-E500W) stopped reading DVD/BLUE RAY/MUSIC.
We were told we can't take it to a local repair shop (even though it's under Warranty),we have to ship THE WHOLE SET, not just the player to get it fixed. That alone would cost us as much as $200. I can get it fixed for less by taking it to a repair shop and paying out of pocket. Oh, but hey....we would get an additional 90 day warranty if we shipped it.
Bought a Sony Bravia 46" TV for $1599 (Fool me once, shame on you), Bought the Blue Ray System for $699.00 AND a PS3...another $300...FOOL ME TWICE...SHAME ON ME!
Good luck on your dwindling market share Sony!
Review about: Sony Tv.